[Partior Pulse] Driving Customer-Centric Collaboration
Customer experience fosters successful collaborations between traditional and digital financial entities, driving transformation towards a more interconnected and customer-centric future. Chief Operating Officer, Stella Lim shares what it takes to foster an innovative and customer-centric culture at Partior and how this mindset is important for understanding customer needs and crafting tailored solutions. Fintech innovation should not revolve around technology alone, but also involve co-creation and problem-solving with the customer. These practices form the foundation for staying agile and ahead in the evolving fintech landscape.